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Terms & Conditions

These are the Terms and Conditions for the use of car parking facilities at UK Premier Parking (thereafter known as the “Company”) Customers are required to read carefully the Terms and Conditions and to follow where applicable the procedures recommended

  1. Drop-off time
    1. UK Premier Parking and the individual car park cannot be held responsible if you do not leave enough time for car collection before your flight. We recommend that you arrive to drop the car off at least minutes 30 minutes prior to your earliest check-in time.
  2. Car Keys
    1. Unless stated on the car park information page, in the interests of efficient operation you must be prepared to leave your car keys with the company. The car parks will not accept liability for faulty keys, alarm fobs, house or other keys left on the Key ring. In the event of vehicles not starting, we reserve the right to charge for our time. We advise that only the car key is given and the customers ensure they have a spare key which they take with them.
  3. Vans and Large Vehicles
    1. Unless otherwise stated, we only accept bookings for cars and small vans (in both cases without trailers) at the standard rate shown. Please contact us before you make your booking if you wish to book larger vehicles, or vehicles with trailers, for a quote. If you park a vehicle larger than a car or small van, or a vehicle with a trailer, in a car park without prior approval, you will likely incur an additional charge at the car park.
  4. Insurance & Liability
    1. All parking is subject to the terms and conditions of the individual car park. Ensure no valuables are left in the vehicle, as UK Premier Parking and the car park will not accept liability. Parking is always at the vehicle owner's risk. In the unlikely event that you need to make a claim for loss or damage, you MUST notify the car park at time of collection and obtain written confirmation, as claims cannot be considered once your vehicle has left the airport. The car parks will accept liability for proven acts of their negligence. In the event of damage to your vehicle that is proved to be the car parks fault, a hire car will not be provided whilst your car is repaired.
  5. Cancellation
    1. You cannot get a refund or amend a parking booking less than 24 hours before the day of travel. For example, your last opportunity to change your package if you're flying at 3pm on the 29th will be 23:59 on the 27th. An administration fee of £10 per vehicle applies to all other parking cancellations except on certain promotional offers which are non-refundable. Where applicable this will be stated in the car park description/information
  6. Valuables
    1. Valuables SHOULD NOT be left in the vehicle. All vehicles contents are left at owners risk.
  7. Your Vehicle
    1. It is the responsibility of the vehicle owner to ensure that the vehicle is roadworthy, holds a valid MOT certificate and your vehicle is taxed until your return date as your booking may be forfeited if this criteria is not met. The car parks will not accept responsibility for mechanical, structural and electrical failure of any part of your vehicle including windscreens, glass, tyres and in particular alloy wheels howsoever caused. This list is not exhaustive.
  8. Important Information
    1. UK Premier Parking are agents for the car parks and you will be contracting with the individual car park and will be subject to their terms & conditions which are available on request. You will be required to leave your keys at most car parks.
    2. UK Premier Parking reserve the right to transfer your booking over to an alternative cark park if the original company can no longer fulfil your booking.
  9. Your data
    1. UK Premier Parking will keep any data on record that is submitted by the user on the booking form whether that be online or over the phone.
    2. UK Premier Parking will send you promotional material if you have previously opted in on the booking form or over the telephone. The promotional materials include but are not limited to emails with voucher codes on.
    3. UK Premier Parking reserve the right to pass on any information to the individual car parks that is necessary to complete your booking. The data passed into the individual car parks will only be used to fulfil your booking and will not be used for promotional purposes.
    4. If you would like to find out what data UK Premier Parking have stored for your particular person, or if you would like to opt out of any marketing correspondence please email: reservations@ukpremierparking.com or call: 08444 120522.
    5. For any further information please see our privacy policy.